Cookies

Cookies on this site

A cookie is a small file a website stores on your device. A few of ours are needed to run the site. The rest are optional and we set none of them unless you say yes. Last updated 29 September 2026.

Needed to run the site

These do not need your permission, because without them the site cannot do what you have asked it to do. They are set by us and nobody else can read them.

NameWhat it doesLastsSet by
tcr_sessionKeeps you signed in to your account or the admin area.30 daysUs
brux_consentRemembers the choice you made about the cookies on this page.6 monthsUs
brux_new_bookingLets the browser that has just made a booking see and cancel it without signing in.1 dayUs
brux_chatKeeps your chat with us open as you move around the site. Set only when you start a chat.30 daysUs

Our sign-in, booking, look-up and contact forms, and the start of a chat, also run a security check from Cloudflare that confirms they are sent by a person. It reads details of your browser but stores no cookies, and the law allows it without permission because it protects the site and your account.

Once you start a chat, your browser's own storage also keeps a note (brux-chat) that you have one, so other pages know to show it. Ending the chat removes it.

Optional, only if you agree

These are set by Google. They let us see which of our Google adverts lead to a booking, so we are not paying for adverts that do nothing, and how people move around the site. Until you accept them, nothing is requested from Google at all and none of these exist on your device.

NameWhat it doesLastsSet by
_gcl_auAdvertising. Lets Google Ads see that a click on one of our adverts led to a booking.90 daysGoogle
_gcl_awAdvertising. Holds the advert click reference so the booking can be attributed to it.90 daysGoogle
_ga, _ga_*Analytics. Counts visits and shows which pages people use.up to 2 yearsGoogle

Google acts as a separate controller for this information. Google explains what it does with data from sites that use its services at business.safety.google/privacy.

Changing your mind

Say no and the site works exactly the same. You can change your choice whenever you like: , or use the link at the bottom of any page. You can also delete cookies in your browser settings, which will make us ask again.

What we do with the rest of your information is in our privacy notice. If something here is unclear, call or text 07712 700789.